MOTOR CLAIMS
1 - First Steps
01
Bodily Injury?
Call 999. Do not try to move the injured person without the attendance of a paramedic. Obtain the injured person's ID and contact details.
02
You have collided with another vehicle?
Take photos of the situation (your car and third party cars). Note the plate number of the third party vehicle. Obtain the third party's ID and contact details.
03
You left your vehicle parked & found your vehicle damaged?
Take photos of the scene.
04
Your vehicle is damaged (check if oil has leaked) and cannot be driven?
Call your roadside assistance number or call Seib Insurance for towing service.
Important Notice
If your vehicle is disrupting the flow of traffic and if you are able to, immediately move it to a safe space away from the road to avoid paying a penalty from the traffic police.
05
You have damaged private or public property?
Take photos of the scene.
2 - Next Steps
01
Call 999 and inform the Traffic Police.
02
Complete Police formalities as per directions of the officers.
03
Contact Seib Insurance with the following documents:
Your policy certificate/ policy number. Your original driving license and your vehicle’s registration card (Istimara). Original police report or police SMS message.
3 - When you are at Seib Insurance
01
Your insurance will be verified.
02
Your claim will be registered, and we will inspect your vehicle.
03
Your vehicle will be assigned to the appropriate workshop, and you will receive the Police report stamped by Seib Insurance.
04
You will be advised on policy excess and / or the estimated ‘depreciation’ contribution.
05
Our claims executive will clarify your queries.
4 - Handover your vehicle to the repairer
01
The repairer will guide you to reach the workshop location.
02
Hand over your vehicle key and the stamped police report.
03
Do not leave your personal belongings or valuables inside your vehicle.
5 - Post Repairs
01
Sign the discharge note to the repairer.
02
Pay the repairer the ‘depreciation’ contribution against an original receipt.
03
If you have any concern on repairs, call Seib Insurance Motor Claims Team on
+974 44026860 | +974 44026821
+974 44026853 | +974 44026823
Submit a Claim
CLAIMS - ALL PRODUCTS